Back in the early 1990s I spent a lot of time studying medieval manuscripts, and what I learned has proved to be a valuable way of thinking about social media. Unlikely
My undergraduate degree was in Dark Age languages and history, and I spent hours in the libraries of Cambridge poring over manuscripts written over a millennium ago with a quill pen in a freezing scriptorium on cow hide by monks writing in a language that wasn’t their own. Those illuminated texts were almost impossibly hard to produce, but they are beautiful works of art that changed lives at the time, and have since survived centuries of age and abuse.
Interestingly, the monks who copied these texts also wrote little notes about more day to day stuff in the margins of these beautiful books. These marginalia (often written in the monks’ vernacular languages, rather than the Latin of the main texts) commented on the weather, or complained about their colleagues. There were the social media posts of their time – ephemeral but personal and revealing.
So there was the long-form, well-produced and considered work, and the looser and shorter marginalia. We need both too, to present a rounded picture of our organizations.



